Customer Service

 

KIA SALTER CONCIERGE

I appreciate all of my readers/customers and love to hear from you.

So if you have a question, a concern, or even a suggestion, I’d love to hear it. Email me at: shop@kiasalter.com. My email doors are open 24/7 just for you.

Just remember, for most general inquiries, we respond to those emails every Monday of any week. For all other inquiries, we respond within 24-48 hours.

OUR COLLECTION

I believe in creating quality and inspiring products for my customers. Here are the products we offer:

+ Posters
Each Poster, from my Home Collection, is printed on Epson Ultra Premium Luster Photo Paper and is made in America.

Please note that color may vary slightly from what you see on screen.

+ Digital Ebooks/Online Courses
All Books, eBooks and Online Courses are copyrighted and created by Kia Salter unless otherwise specified.

+ T-Shirts
Our T-Shirts are made of ring-spun cotton which has a significantly softer feel. Some T-Shirts are also made to benefit charities I support. View those charities here.

 


 

SHIPPING

We offer free shipping for US residents and reduced shipping for International Orders. Find out more about shipping related topics, like how long it will take for you to receive your shipment after you’ve placed an order with us.

 

REFUNDS/EXCHANGES

All sales are final on all of our products, but that doesn’t mean we won’t help if your item arrives damaged. Find out how to contact us if you have a damaged item and want to exchange your item or receive a possible refund.

 

FAQ

Do you have a question about the ordering process, shipping, or anything regarding our shop? Then we may have the answer for you in our Frequently Asked Questions page. Take a peak inside…

 

WARRANTY

Our products are individually made, which means subtle variances may occur. We think that gives each item its own unique character and you get to receive a one of a kind product from us.